Reference

How allreels Handles Your Personal Information

Your personal data belongs to you, and we want you to know exactly how we collect, use, and protect it when you use allreels.

Account Data ProtectionPayment Info HandlingYour Access RightsCookie ControlsContact Path Available
allreels How allreels Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Data

We use industry-standard SSL encryption on every page and during every transaction, so data moving between your device and our servers stays protected in transit. Your payment credentials — whether linked to PayPal, Venmo, or a Play+ card — are never stored on our servers in plain text; tokenization through each payment provider handles that layer. We conduct periodic reviews of our data access controls so only the team members who genuinely need your data to do their jobs can reach it.

Encryption in Transit

SSL encryption covers every connection between your browser or mobile app and our servers. No payment or account data travels unprotected, whether you're on Wi-Fi or mobile data.

Cookie Management

We use functional, analytics, and optional marketing cookies. You can review and update your cookie preferences at any time through the cookie banner or your account's privacy settings panel.

Data Retention Policy

Account data is held only as long as your account remains active or legal obligations require it. When neither applies, we delete or anonymize your records on a rolling schedule.

Requesting Changes

To update, correct, or delete your personal information, submit a request through account Settings or contact support directly. We verify your identity before processing any change to protect against unauthorized requests.

PRIVACY CONTACT OPTIONS

Reach Us About Your Privacy

If you have questions about your data, want to request a copy of what we hold, or need to report a concern, our support team handles privacy requests directly. You can reach us through any of the channels below, and we aim to respond to data-related requests within the timeframe required by applicable law.

Team online

Email Support

Send your privacy request or data inquiry to our dedicated support address. Include your registered email so we can verify your account before processing any data request.

Live Chat

Open the chat window from your account dashboard to speak with a support agent directly. Privacy questions and account-data concerns are handled in the same queue as general help.

Account Settings

Log into your account, navigate to the Privacy section under Settings, and submit a data access or deletion request directly from your profile without needing to contact support first.

Privacy Questions We Hear Most

Here are the questions we get most often about how we handle personal data, your rights, and how to act on them.

We collect your name, email, date of birth, and the payment method you link — PayPal, Venmo, or Play+. We also collect device and session data automatically to keep your account secure.

We do not sell your data. We share it only with payment processors like PayPal and Venmo to complete transactions, and with service providers bound by confidentiality agreements who help us operate the platform.

Submit a data access request through the Privacy section in your account Settings, or contact support via email or live chat. We verify your identity first, then provide your data within the legally required window.

Yes. Submit a deletion request through Settings or contact support. We'll remove your personal data once we've confirmed your identity and settled any outstanding account activity, subject to legal retention requirements.

Payment credentials are tokenized by PayPal, Venmo, or Play+ directly. We store only a reference token, not your actual account credentials or card numbers, so your financial data never sits in plain text on our servers.

Access to allreels depends on applicable state law. If your state is not currently eligible, we do not retain your personal data beyond what's needed to communicate that status and comply with applicable legal requirements.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.